Last updated: 21st August, 2019
The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to GameChanger11 and the terms "You" /"Your" / "Yourself" refer to the users.
GameChanger11 is an online platform that hosts a number of Fantasy Games that are based on sports like Cricket on its mobile application or website “Gamechanger11.com”.
Privacy of the users is of utmost importance and GameChanger11 is committed to protecting its user’s data in all aspects. Whilst providing a platform for Fantasy Games, GameChanger11 collects data from its users to provide a comprehensive and immersive experience. The data is collected either by (i) registering as a User and providing the necessary information (ii) or as data received due to the User’s online activity or navigation of GameChanger11 website or mobile application. However the use of information and data by the user shall be done at his or her own risk. While every effort is made to ensure that information or data provided on this site is accurate and current, it is only intended as basic information and GameChanger11 does not guarantee its correctness, accuracy and ownership.
For users who do not wish to disclose certain information or withdraw their consent to collection of data, certain aspects or services of the Portal may not be available and GameChanger11 reserves its right to not provide the user with its services.
Collection and Data Requirements
For a user to enjoy or utilize all the products and services of GameChanger11, they are required to register themselves and provide a certain background of personal information that can be used to characterize each user. The registration process enlists certain personal information to be shared, like:
- Full Name
- Email Address
- Phone Number
- Permanent Account Number
GameChanger11 collects information that is specific to the Fantasy Game or Entertainment Feature that the user wishes to partake in or get involved with. The information collected is utilized for that service but is not limited only to that specific service or Entertainment Feature. This is done to provide the user with a Fantasy Gaming experience that is user-friendly and immersive. Furthermore, for legal processes or to ensure the safety and security of the Portal, GameChanger11 may share the user’s information with third parties or affiliates. This is done (i) to analyze the details of the User and to ensure that the data corroborates with the information provided and (ii) to prevent cases of fraud and ensure the security of GameChanger11.
Admission and Declaration of Information
GameChanger11 constantly aims to deliver the best experience to its users. To enable swift and smooth functioning of operations, GameChanger11 shares information provided by the User with its affiliates, third party service providers and marketers. This allocation and sharing of data is done for numerous reasons, such as:
- Data Analytics
- Improving the quality of services
- Marketing purposes
- To identify individuals
- For legal purposes
- To prevent fraud or unlawful activities
Additionally, if GameChanger11 is sold or certain aspects of its business assets are sold or transferred, consumer data may be one of the assets that will be shared or disclosed. A User hereby grants consent to GameChanger11 for any such disclosure or transfer of data. In situations that demand legal purview, GameChanger11 also reserves the right to disclose information to the government authorities or for necessary legal processes or as a measure to safeguard the rights and security of GameChanger11.
Profiling and Cookies
With a view to constantly improve and provide a user interface that is enriching, GameChanger11 makes use of “cookies” and other electronic tools that are meant to collect information of the user’s activity on the website and assign a unique identification number that helps us identify a particular User. Cookies are assigned, so that GameChanger11 can better understand the user’s interests using that specific computer or device. GameChanger11 cannot identify a User just by assigning a cookie, as a cookie does not extract any information from the personal drive or hard drive of the individual. Any personal information gathered by the cookie is only if the user provides or shares it with GameChanger11. Advertisers or marketers associated with GameChanger11 may also deploy their own set of cookies to the user’s browser, if the user interacts with their ad banner or other marketing tools, this process and collection of data is not supervised by GameChanger11.
GameChanger11 and its servers promptly collect only limited amount of information about the user when they visit the website or Portal. The information collected can range from information about the User’s computer or their broadband or internet connection or their IP Address. Pin-pointing a User’s IP Address does not imply personal identification of a user. It is a means to personalize the portal according to the interests of the user, to provide a service upon request, to measure the traffic on the portal, to upload the webpage upon request and to provide a geographical location of the user to assist advertisers with serving ads and understanding their audience.
Re-direction and Clickable Links
Updating Personal Information, Storage and Security Measures
GameChanger11 hosts a controlled database for storage and security of all personal information divulged by its users. For security purposes, the data collected is stored in servers that are firewall protected and for additional security such servers are also password protected. Even after effective and strong security measures being implemented, no security system is impenetrable. GameChanger11 cannot provide a guarantee that no information will be intercepted or leaked or even provide a guarantee for the database’s security. Users, who voluntarily provide information in a post, chat or in any discussion areas may also be subject to data theft to anyone with internet access. By engaging with the Portal, the user also agrees to transfer and use of data in a country other than India.
Marketing and Advertising Activities
To quantify the value of advertising and to serve its users with a personalized experience, GameChanger11 may share or disclose certain information with its advertisers. Data determining website traffic, age, location and other aspects that are necessary to create an aggregate statistic are shared with the advertisers and marketers of GameChanger11.
To provide content and features that are favourable or beneficial to a particular user, GameChanger11 or its affiliates may contact the registered user from time to time to get a basic understanding of their preferences. Users are also advised to proceed with caution when responding to emails, blogs or e-mailers that claim to be from GameChanger11. The aforementioned emails may also include the branding, logo and other information of GameChanger11 and may provoke the user to provide their username, password and other details by citing that the user has won a free prize/gift or other bonuses. This may be done to commit fraudulent or illegal activities that may harm the user and hence, users need to verify the source of such emails before divulging any information.
GameChanger11 cannot be held responsible or liable for any damage cause to the user through unauthorized activities like these. To ensure your safety and protection, GameChanger11 recommends not responding to such emails, websites or blogs. GameChanger11 only uses information that is provided by the user to contact them about features or services that may be beneficial to them or if they are listed in their preferences. To keep the user updated about Entertainment Features or different Fantasy Games, GameChanger11 contact the user on the data they have provided, like their email and mobile number.
Conditions of Use
GAMECHANGER11 DOES NOT WARRANT THAT THIS PORTAL, ITS SERVERS, OR EMAILS SENT BY US OR ON OUR BEHALF ARE VIRUS FREE. GAMECHANGER11 WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS PORTAL, INCLUDING, BUT NOT LIMITED TO COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES, LOSS OF DATA, GOODWILL, BUSINESS OPPORTUNITY, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. IN NO EVENT WILL GameChanger11 BE LIABLE FOR ANY DAMAGES WHATSOEVER IN AN AMOUNT IN EXCESS OF INR 100.
Withholding Data and Information
In case any dispute does arise, it shall all be subjected to and governed by the dispute resolution process mentioned in the Terms and Conditions of GameChanger11.
If a user is of the understanding that his/her privacy has been interfered with, they can contact the Portal by email expressing their concern. The compliant will be looked into and the complainant will be provided with an appropriate resolution to the addressed issue.
Refund and Cancellation Policy
Our focus is complete customer satisfaction. In the case of dissatisfaction from our services, users have the liberty to cancel their account on GameChanger11 and request a refund of the money that is available in their wallet.
CANCELLATION POLICY: In the case of dissatisfaction from our services, users have the liberty to cancel their account on GameChanger11 and request a refund of the money that is available in their wallet.For cancellation user will have to send a mail on firstname.lastname@example.org. Our team will take necessary action on this and will cancel your account from our end and will also refund back your available amount in your wallet.
REFUND POLICY: Refund will only be given on the matches which get cancelled or got abandoned (i.e have no result). The refunded money will start reflecting in your wallet the same day.